Cancellation & Refund Policy

Last updated on September 26, 2025

ImpresCV is committed to ensuring customer satisfaction with our online software services. This policy outlines the terms for cancellation and refunds.

1. Subscription Cancellation

You can cancel your subscription at any time from your account dashboard. Upon cancellation, you will continue to have access to the service through the end of your current paid billing period. No further charges will be made after cancellation.

2. Refund Policy

We offer a refund within a specific period after the original purchase. To be eligible for a refund, you must submit a request to our helpdesk within that timeframe.

  • Refunds are generally processed within 7-10 business days to the original method of payment.
  • Refunds are not typically offered for subscription renewals.
  • If you feel your case is exceptional, please contact us to explain the circumstances.

3. Service Issues

If our service is unavailable or unusable for an extended period due to issues on our end, we may offer a partial or full refund, or a pro-rated service credit at our discretion. Please report any major service disruptions to our support team.